We would also advise you to limit the number of connections where possible in any and all other email clients or devices you are using - simply reducing the number of connections used by Mailbird may not be sufficient to rectify the problem. Naturally having more connections is always better, but if you're experiencing long delays when checking for incoming emails, then you need to limit the number of connections used by Mailbird in order to see an improvement.At the bottom of the menu, you will see a connections slider.
#Outlook throttled message update
Navigate to the Accounts tab, and then double-click on the affected email account. Preliminary root cause: As part of our follow-up remediation actions stemming from the issue reported under service incident MO147606, an update was introduced to the components that manage authentication however, this update caused users to receive a message indicating they were being throttled.Open the Mailbird menu in the top lefthand corner (i.e.To do this in Mailbird, simply follow the steps below: In order to mitigate this behaviour, you need to be able to control how many connections an email client uses. By default, Mailbird will use 5 connections all the time, and if you combine this with all the other ways in which you are accessing your emails (such as via your mobile device, laptop, or web browser) then 15 connections will at times be insufficient. If too many applications, whether web-based (such as Gmail) or client based (such as Mailbird) or even mobile applications, try to connect to your email server at the same time, one (or more) of these will be denied of access to the IMAP server, which will result in no emails coming through.Īs you will see by clicking here, Gmail has a limit of 15 connections. We'll explain below what that means exactly.Īll IMAP servers have a limit on the number of connections that are allowed to be active at the same time. If you are currently experiencing long delays when receiving your incoming emails, the issue might be caused by an overcrowded IMAP server.
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